Debit Success End Dates
A
Aneesha Dsouza
Currently no NOTIFICATION is being sent when Debit Success put an end date on an account if a parent is returning to the Centre after a while( for e.g. 1 year) and there has been no change in bank details. The payment gets reversed back into the account and admin is not being notified that there has been a stop placed on the account. The only times we get a notification that a stop has been placed on an account is if the credit card has a Lost/Stolen status on it or if the bsb and acct number is invalid, expiry date etc. can this please be looked into. Thank you. Aneesha D'Souza (Y WA )
Selina
Hi Aneesha,
Thank you for your valuable feedback.
What happens now? Your request is left in 'Open' for others to vote and comment on. After that, it will be moved to 'Under Review' or our 'Backlog'.
Top feature requests (based upon number of votes) will be reviewed by the QKTeam each quarter as we aim to prioritise your requests into our annual roadmap.